Privacy Policy

Billdish operates the platform that hosts restaurant and store tenant accounts, platform administration, and related services.

Account data: name, email, business details, country, and authentication information.

Usage data: logs, device identifiers, IP address, and actions needed to operate POS, orders, and security features.

Customer data you enter: order, payment, loyalty, and contact details processed on behalf of your business.

To provide and secure the service, authenticate users, process registrations, send transactional messages (such as sign-in codes or password resets), and support billing and compliance features.

Legal bases may include contract performance, legitimate interests, and consent where required.

We use infrastructure and email providers to operate the platform. We do not sell personal data.

We may disclose data when required by law or to protect rights, safety, and service integrity.

We retain account and operational data for as long as your account is active and as needed for legal, tax, and security obligations.

Tenant-configurable retention settings may apply to certain customer records.

Depending on your location, you may have rights to access, rectify, erase, restrict, or port your personal data, and to object to certain processing.

You may contact us to exercise these rights. EU users may also lodge a complaint with their supervisory authority.

We apply technical and organizational measures such as encrypted credentials, access controls, and audit logging. No system is completely secure; please use strong passwords and protect staff access.

For privacy requests, contact the data protection contact published in your tenant compliance settings or via the Billdish platform administrator.